Marketing Specialist - Albuquerque, New Mexico, United States

  • Marketing Specialist
  • Albuquerque, New Mexico, United States

job description


Location: Power Ford – 1101 Montaño Rd NE, Albuquerque, NM 87107
Department: Marketing
Employment Type: Full-Time

Join the Esteemed Team at Power Ford – Marketing Leadership Opportunity!

Position Summary:
Power Ford, one of New Mexico’s most respected and award-winning automotive dealerships, is seeking an experienced Marketing Manager to lead and execute innovative marketing strategies that strengthen our brand, drive showroom and online traffic, and enhance customer engagement. The ideal candidate will have a passion for automotive marketing, digital innovation, and community involvement, with a strong ability to manage campaigns from concept to execution across all channels.

Key Responsibilities:

  • Develop and execute strategic marketing plans to support sales, service, and parts department goals.

  • Manage the dealership’s brand presence across digital, social media, traditional, and community platforms.

  • Oversee digital advertising campaigns (Google Ads, Meta, SEO, and remarketing) and coordinate with agency partners as needed.

  • Plan and execute events, sponsorships, and community engagement initiatives aligned with Power Ford’s mission and culture.

  • Collaborate with department managers to create targeted promotions, seasonal campaigns, and consistent messaging.

  • Monitor performance metrics, analyze campaign ROI, and adjust strategies to maximize effectiveness.

  • Manage website content, online reputation, and customer review platforms to ensure positive brand visibility.

  • Produce creative content including email campaigns, social media posts, in-store materials, and video scripts.

  • Ensure compliance with OEM (Ford) co-op advertising requirements and brand standards.

Supervise and mentor marketing team members and external vendors to maintain consistent performance and brand alignment.

job requirement

Qualifications & Skills:

  • Bachelor’s degree in Marketing, Communications, or related field preferred.

  • 3+ years of marketing experience (automotive industry experience strongly preferred).

  • Proven success in managing integrated marketing campaigns and social media engagement.

  • Strong understanding of digital marketing tools, analytics, and CRM systems.

  • Exceptional written and verbal communication skills.

  • Creative thinker with strong organizational and project management skills.

  • Ability to work collaboratively in a fast-paced dealership environment.

Benefits:

  • Competitive compensation based on experience.

  • Comprehensive benefits package including medical, dental, and vision insurance.

  • 401(k) with company match.

  • Paid time off and holidays.

  • Opportunities for professional development and advancement within a top-performing dealership.
     

Advance Your Career at Power Ford!

If you’re a motivated accounting professional who values accuracy, teamwork, and growth, apply today to join Power Ford’s award-winning team as our Marketing.

Sales Lot Attendent - Albuquerque, New Mexico, United States

  • Automotive
  • Albuquerque, New Mexico, United States

job description

Sales Lot Porter

Location: Power Ford – 1101 Montaño Rd NE, Albuquerque, NM 87107

Department: Sales
Employment Type: Full-Time

Join the Esteemed Team at Power Ford – Sales Lot Porter Opportunity!

Position Summary:

Join one of the most respected and consistently top-performing automotive dealerships in the nation. Power Ford has been repeatedly recognized as New Mexico’s premier dealership, earning multiple Cars.com Ford Dealer of the Year awards, being named a Top Workplace by the Albuquerque Journal year after year, and receiving Best of the City honors from Albuquerque The Magazine on numerous occasions. Nationally, Power Ford is recognized among Ford’s leading dealerships for excellence in customer satisfaction, professionalism, and operational performance.

We’re seeking a dependable and detail-oriented Sales Lot Porter to join our dynamic Sales team. In this essential role, you’ll support daily dealership operations by maintaining the cleanliness and organization of the vehicle lot, assisting with vehicle movement, and ensuring our inventory is displayed professionally and safely. The ideal candidate is self-motivated, hardworking, and takes pride in keeping the dealership’s appearance aligned with Power Ford’s high standards of presentation and customer experience.

Key Responsibilities:

  • Maintain the overall cleanliness and organization of the new and pre-owned vehicle lots.

  • Move, park, and organize vehicles safely and efficiently throughout the dealership property.

  • Assist with vehicle deliveries and ensure sold units are clean, fueled, and ready for customer pickup.

  • Inspect vehicles for damage, cleanliness, and readiness before and after test drives or deliveries.

  • Support the Sales team with vehicle staging for customer appointments, photos, and display purposes.

  • Maintain showroom vehicle presentation, including battery checks and vehicle positioning.

  • Assist with snow removal, lot cleanup, and general facility upkeep as needed.

  • Conduct basic maintenance checks such as tire pressure, fuel levels, and battery condition.

  • Ensure compliance with all dealership safety policies and procedures.

  • Provide excellent internal customer service by assisting managers and sales staff promptly and professionally.

job requirement

  • High school diploma or equivalent required.
  • Previous automotive or porter experience preferred, but not required.

  • Strong attention to detail and organizational skills.

  • Reliable, punctual, and able to work independently with minimal supervision.

  • Ability to operate both manual and automatic transmission vehicles safely.

  • Must be able to work outdoors in various weather conditions.

  • Professional appearance and positive attitude.

  • Valid driver’s license with a clean driving record.

Working Conditions:

  • Primarily outdoor work environment; exposure to weather conditions    year-round.

  • Frequent standing, walking, and vehicle movement.

  • Must be able to lift up to 50 lbs occasionally.

  • Flexible schedule with potential weekend or evening hours as needed.

What We Offer:

  • Competitive hourly pay

  • Health, dental, and vision insurance

  • 401(k) plan 

  • Paid time off and holidays

  • Employee discounts on vehicles, parts, and services

  • Career growth opportunities within the dealership
     

Advance Your Career at Power Ford!

If you’re a motivated and reliable individual who enjoys working with vehicles and being part of a high-performing team, apply today to join Power Ford’s award-winning team as a Sales Lot Porter.

 

Senior Service Advisor - Albuquerque, New Mexico, United States

  • Automotive, Concierge, Service Coordinator, Service
  • Albuquerque, New Mexico, United States

job description

Automotive Service Advisor

Location: Power Ford – 1101 Montaño Rd NE, Albuquerque, NM 87107
Department: Service
Employment Type: Full-Time

Join the Esteemed Team at Power Ford – Automotive Service Advisor Opportunity!

Position Summary:

Join one of the most respected and consistently top-performing automotive dealerships in the nation. Power Ford has been repeatedly recognized as New Mexico’s premier dealership, earning multiple Cars.com Ford Dealer of the Year awards, being named a Top Workplace by the Albuquerque Journal year after year, and receiving Best of the City honors from Albuquerque The Magazine on numerous occasions. Nationally, Power Ford stands among Ford’s top dealerships for customer satisfaction, service excellence, and leadership development.

We’re seeking an experienced and customer-focused Senior Service Advisor to join our award-winning service team. This key leadership role supports the Service Drive by guiding guests through the repair process, mentoring junior advisors, and helping maintain high department performance standards. The ideal candidate brings strong technical knowledge, excellent communication skills, and a passion for delivering an exceptional guest experience while helping to drive department success.

Key Responsibilities:

  • Greet and assist service customers in a professional, courteous manner while accurately identifying service needs.

  • Create detailed repair orders, verify warranty or recall eligibility, and provide transparent cost estimates.

  • Communicate effectively with customers regarding required maintenance, repair timelines, and status updates.

  • Mentor and support other Service Advisors in best practices for process, communication, and customer handling.

  • Coordinate with technicians and the parts department to ensure efficient and timely repair completion.

  • Review vehicle inspection results and present additional service recommendations in a professional, value-driven manner.

  • Resolve escalated customer concerns and service-related issues with diplomacy and professionalism.

  • Monitor and achieve department goals for CSI, ELR, hours per RO, and overall service profitability.

  • Maintain full compliance with company policies, safety standards, and manufacturer requirements.

  • Serve as a leadership resource for workflow coordination, training, and process improvement.

job requirement

  • High school diploma or equivalent required; college or technical coursework preferred.

  • Minimum of 3 years of experience as a Service Advisor within an automotive dealership environment.

  • Proven success in customer satisfaction, service sales, and productivity.

  • Strong automotive knowledge and the ability to explain technical information clearly to customers.

  • Excellent leadership, communication, and interpersonal skills.

  • Highly organized with the ability to manage multiple priorities and deadlines.

  • Proficient in dealership management systems (DMS) and Microsoft Office Suite.

  • Professional appearance and commitment to delivering top-tier guest service.

  • Valid driver’s license with a clean driving record.

Working Conditions:

  • Fast-paced dealership service environment.

  • Frequent interaction with customers, technicians, and parts personnel.

  • Standing and walking for extended periods; driving vehicles as needed.

  • Occasional evening or weekend shifts may be required based on business needs.

What We Offer:

  • Competitive pay plan (base plus commission and performance bonuses)

  • Health, dental, and vision insurance

  • 401(k) plan with company match

  • Paid time off and holidays

  • Employee discounts on vehicles, parts, and services

  • Ongoing professional training and advancement opportunities into leadership roles

 

Advance Your Career at Power Ford!

If you’re a motivated, customer-oriented professional who takes pride in delivering exceptional service, apply today to join Power Ford’s award-winning team as an Automotive Service Advisor.

Service Advisor - Albuquerque, New Mexico, United States

  • Automotive, Concierge, Service Coordinator, Service
  • Albuquerque, New Mexico, United States

job description

Automotive Service Advisor

Location: Power Ford – 1101 Montaño Rd NE, Albuquerque, NM 87107
Department: Service
Employment Type: Full-Time

Join the Esteemed Team at Power Ford – Automotive Service Advisor Opportunity!

Position Summary:

Join one of the most respected and consistently top-performing automotive dealerships in the nation. Power Ford has been repeatedly recognized as New Mexico’s premier dealership, earning multiple Cars.com Ford Dealer of the Year awards, being named a Top Workplace by the Albuquerque Journal year after year, and receiving Best of the City honors from Albuquerque The Magazine on numerous occasions. Nationally, Power Ford is recognized among Ford’s leading service centers for its commitment to excellence, customer satisfaction, and integrity.

We’re seeking a professional and customer-focused Automotive Service Advisor to join our award-winning service team. In this role, you will serve as the primary liaison between customers and technicians, ensuring every guest receives a transparent, timely, and exceptional service experience. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment where quality communication and customer care are top priorities.

Key Responsibilities:

  • Greet customers in a professional, friendly manner and accurately assess their service needs.

  • Create detailed repair orders, verify warranty and recall information, and provide accurate cost estimates.

  • Clearly explain recommended maintenance and repair work to customers, ensuring full understanding and approval.

  • Maintain continuous communication with customers throughout the repair process, providing timely updates on status and completion.

  • Coordinate with technicians and the parts department to ensure efficient workflow and prompt service delivery.

  • Review completed work orders with customers, ensuring satisfaction before vehicle delivery.

  • Upsell recommended services and products based on vehicle inspection results and manufacturer maintenance schedules.

  • Handle customer concerns or complaints promptly and professionally.

  • Maintain high levels of CSI (Customer Satisfaction Index) and contribute to department goals and performance metrics.

  • Adhere to all company policies, manufacturer guidelines, and safety procedures.

job requirement

Job Requirements:

  • High school diploma or equivalent required; additional automotive or business coursework preferred.

  • Minimum of 1–2 years of experience as a Service Advisor, or in a customer service or automotive-related role.

  • Strong automotive knowledge and ability to communicate technical information in simple terms.

  • Excellent communication, organization, and problem-solving skills.

  • Ability to work effectively in a fast-paced, team-oriented environment.

  • Proficiency with dealership management systems (DMS) and Microsoft Office tools.

  • Professional appearance and a customer-first attitude.

  • Valid driver’s license with a clean driving record.
     

Working Conditions:

  • Fast-paced dealership service environment.

  • Frequent standing, walking, and vehicle movement throughout the service drive.

  • Occasional evening or weekend shifts may be required based on business needs

What We Offer:

  • Competitive pay plan (hourly plus commission/bonus opportunities)

  • Health, dental, and vision insurance

  • 401(k) plan with company match

  • Paid time off and holidays

  • Employee discounts on vehicles, parts, and services

  • Continuous training and career advancement opportunities
     

Advance Your Career at Power Ford!

If you’re a motivated, customer-oriented professional who takes pride in delivering exceptional service, apply today to join Power Ford’s award-winning team as an Automotive Service Advisor.

Parts Warehouse - Albuquerque, New Mexico, United States

  • Parts dept
  • Albuquerque, New Mexico, United States

job description

Join the Esteemed Team at Power Ford – Mobile Service Technician Opportunity!

Position Summary:

Join one of the most respected and consistently top-performing automotive dealerships in the nation. Power Ford has been repeatedly recognized as New Mexico’s premier dealership, earning multiple Cars.com Ford Dealer of the Year awards, being named a Top Workplace by the Albuquerque Journal year after year, and receiving Best of the City honors from Albuquerque The Magazine on numerous occasions. Nationally, we’re recognized among Ford’s elite service leaders for customer satisfaction and innovative service delivery.

We’re seeking a skilled and customer-focused Mobile Service Technician to join our growing service team. In this role, you’ll represent Power Ford on the road providing convenient, high-quality maintenance and light repair services directly to our customers at their homes or workplaces. If you’re a motivated professional who thrives on independence, precision, and delivering an exceptional customer experience, this is your opportunity to take your career to the next level with a dealership that values excellence and innovation.

Key Responsibilities:

  • Perform routine maintenance and light repair services at off-site customer locations, including oil changes, tire rotations, filters, and fluid services.

  • Operate and maintain the mobile service van, ensuring it remains fully equipped, organized, and in safe working condition.

  • Accurately diagnose minor issues and communicate findings clearly to the customer and Service Advisor.

  • Deliver a professional, customer-first experience by arriving on time, working efficiently, and maintaining a clean work area.

  • Complete all service documentation, repair orders, and inspection forms accurately through dealership systems.

  • Follow all safety, environmental, and company policies and procedures.

  • Maintain ongoing communication with the Service Department to coordinate scheduling, parts needs, and follow-up services.

  • Uphold Power Ford’s reputation for integrity, professionalism, and top-tier service quality.

  • Continuously develop your technical knowledge through training and certifications provided by Ford Motor Company and Power Ford 

job requirement

  • High school diploma or equivalent (technical or ASE certifications preferred).

  • Previous experience as an automotive technician or lube technician required.

  • Strong mechanical aptitude and knowledge of vehicle systems and maintenance procedures.

  • Excellent communication and customer service skills.

  • Ability to work independently and manage a mobile service schedule efficiently.

  • Must have a valid driver’s license with a clean driving record.

  • Ability to lift up to 50 lbs and work in outdoor conditions.

  • Must be dependable, punctual, and professional in appearance and demeanor.Working Conditions:

  • Regular driving of company mobile service vehicle.

  • Frequent standing, bending, and lifting.

  • Outdoor work environment; exposure to various weather conditions.

  • May require flexible scheduling, including occasional weekends or evenings.

What We Offer:

  • Competitive pay (hourly with productivity or performance-based bonuses)

  • Health, dental, and vision insurance

  • 401(k) plan with company match

  • Paid time off and holidays

  • Employee discounts on parts, service, and vehicle purchases

  • Ongoing factory training and career advancement opportunities

Advance Your Career at Power Ford!

If you’re passionate about providing top-quality service and want to bring dealership-level care directly to our customers, apply today to join Power Ford’s award-winning team as a Mobile Service Technician.

 

 

Mobile Service Technician - Albuquerque, New Mexico, United States

  • Automotive Technician
  • Albuquerque, New Mexico, United States

job description

Location: Power Ford – 1101 Montaño Rd NE, Albuquerque, NM 87107
Department: Service
Employment Type: Full-Time

Join the Esteemed Team at Power Ford – Mobile Service Technician Opportunity!

Position Summary:

Join one of the most respected and consistently top-performing automotive dealerships in the nation. Power Ford has been repeatedly recognized as New Mexico’s premier dealership, earning multiple Cars.com Ford Dealer of the Year awards, being named a Top Workplace by the Albuquerque Journal year after year, and receiving Best of the City honors from Albuquerque The Magazine on numerous occasions. Nationally, we’re recognized among Ford’s elite service leaders for customer satisfaction and innovative service delivery.

We’re seeking a skilled and customer-focused Mobile Service Technician to join our growing service team. In this role, you’ll represent Power Ford on the road providing convenient, high-quality maintenance and light repair services directly to our customers at their homes or workplaces. If you’re a motivated professional who thrives on independence, precision, and delivering an exceptional customer experience, this is your opportunity to take your career to the next level with a dealership that values excellence and innovation.

Key Responsibilities:

  • Perform routine maintenance and light repair services at off-site customer locations, including oil changes, tire rotations, filters, and fluid services.

  • Operate and maintain the mobile service van, ensuring it remains fully equipped, organized, and in safe working condition.

  • Accurately diagnose minor issues and communicate findings clearly to the customer and Service Advisor.

  • Deliver a professional, customer-first experience by arriving on time, working efficiently, and maintaining a clean work area.

  • Complete all service documentation, repair orders, and inspection forms accurately through dealership systems.
  • Follow all safety, environmental, and company policies and procedures.
  • Maintain ongoing communication with the Service Department to coordinate scheduling, parts needs, and follow-up services.

  • Uphold Power Ford’s reputation for integrity, professionalism, and top-tier service quality.

  • Continuously develop your technical knowledge through training and certifications provided by Ford Motor Company and Power Ford.

job requirement

Job Requirements:

  • High school diploma or equivalent (technical or ASE certifications preferred).

  • Previous experience as an automotive technician or lube technician required.

  • Strong mechanical aptitude and knowledge of vehicle systems and maintenance procedures.

  • Excellent communication and customer service skills.

  • Ability to work independently and manage a mobile service schedule efficiently.

  • Must have a valid driver’s license with a clean driving record.

  • Ability to lift up to 50 lbs and work in outdoor conditions.

  • Must be dependable, punctual, and professional in appearance and demeanor.

Working Conditions:

  • Regular driving of company mobile service vehicle.

  • Frequent standing, bending, and lifting.

  • Outdoor work environment; exposure to various weather conditions.

  • May require flexible scheduling, including occasional weekends or evenings.

What We Offer:

  • Competitive pay (hourly with productivity or performance-based bonuses)

  • Health, dental, and vision insurance

  • 401(k) plan with company match

  • Paid time off and holidays

  • Employee discounts on parts, service, and vehicle purchases

  • Ongoing factory training and career advancement opportunities
     

Service Valet - Albuquerque, New Mexico, United States

  • Valet
  • Albuquerque, New Mexico, United States

job description

Location: Power Ford – 1101 Montaño Rd NE, Albuquerque, NM 87107
Department: Service
Employment Type: Full-Time

Join the Esteemed Team at Power Ford – Service Valet Opportunity!

Position Summary:

Join one of the most respected and consistently top-performing automotive dealerships in the nation. Power Ford has been repeatedly recognized as New Mexico’s premier dealership, earning multiple Cars.com Ford Dealer of the Year awards, being named a Top Workplace by the Albuquerque Journal year after year, and receiving Best of the City honors from Albuquerque The Magazine on numerous occasions. Nationally, Power Ford is recognized among Ford’s top dealerships for exceptional customer satisfaction, professionalism, and service excellence.

We’re seeking a reliable, professional, and customer-oriented Service Valet to join our award-winning service team. In this vital role, you will be the first and last point of contact for service guests responsible for greeting customers, assisting with vehicle check-in and check-out, and ensuring each guest receives an exceptional service experience. The ideal candidate is courteous, dependable, and enjoys working in a fast-paced environment where teamwork and customer satisfaction are top priorities.

Key Responsibilities:

  • Greet all service customers in a professional, friendly manner upon arrival.

  • Safely drive customer vehicles to and from service lanes, parking areas, and technician bays.

  • Assist customers with check-in and check-out processes, including vehicle tagging and paperwork handling.

  • Maintain the appearance and organization of the service drive and customer waiting areas.

  • Provide shuttle service for customers when needed, ensuring safety and courtesy at all times.

  • Deliver vehicles to customers after service completion, ensuring they are clean and ready for return.

  • Support Service Advisors and Technicians by organizing vehicle flow and managing keys.

  • Conduct light vehicle inspections and note any damage prior to service.

  • Follow all dealership safety guidelines, traffic flow procedures, and company policies.

  • Assist with special projects, errands, and facility maintenance as needed.

job requirement

Job Requirements:

  • High school diploma or equivalent required.

  • Previous experience in automotive, customer service, or valet roles preferred.

  • Strong attention to detail and time management skills.

  • Professional, friendly, and customer-focused demeanor.

  • Ability to operate both automatic and manual transmission vehicles safely.

  • Must be able to work outdoors in various weather conditions.

  • Reliable, punctual, and able to multitask effectively.

  • Valid driver’s license with a clean driving record.

Working Conditions:

  • Primarily outdoor work environment; exposure to varying weather conditions.

  • Frequent standing, walking, and vehicle movement throughout the day.

  • Occasional lifting of up to 50 lbs.

  • Flexible schedule with potential weekend or extended hours as needed.

What We Offer:

  • Competitive hourly pay

  • Health, dental, and vision insurance

  • 401(k) plan with company match

  • Paid time off and holidays

  • Employee discounts on vehicles, parts, and services

  • Career advancement opportunities within the dealership

Advance Your Career at Power Ford!

If you’re passionate about delivering excellent customer service and enjoy working in a fast-paced automotive environment, apply today to join Power Ford’s award-winning team as a Service Valet.


 

Title and Accounting Specialist - Albuquerque, New Mexico, United States

  • Accounting Clerk, Automotive, Business Office, Dmv, Title Clerk
  • Albuquerque, New Mexico, United States

job description

Location: Power Ford – 1101 Montaño Rd NE, Albuquerque, NM 87107
Department: Accounting / Administration
Employment Type: Full-Time

Join the Esteemed Team at Power Ford – Title and Accounting Specialist Opportunity!

Position Summary:

Join one of the most respected and consistently top-performing automotive dealerships in the nation. Power Ford has been repeatedly recognized as New Mexico’s premier dealership, earning multiple Cars.com Ford Dealer of the Year awards, being named a Top Workplace by the Albuquerque Journal year after year, and receiving Best of the City honors from Albuquerque The Magazine on numerous occasions. Nationally, Power Ford is recognized among Ford’s top dealerships for operational excellence, customer satisfaction, and process integrity.

We’re seeking a detail-oriented and dependable Title and Accounting Specialist to join our Accounting Department. This hybrid position is responsible for processing all vehicle title and registration documents while assisting with general accounting functions such as reconciliations, posting transactions, and supporting the month-end close process. The ideal candidate has strong organizational skills, accuracy, and a solid understanding of both dealership titling procedures and accounting principles.

Key Responsibilities:

Title Processing:

  • Prepare, verify, and process all new and used vehicle title and registration paperwork in compliance with state and local regulations.

  • Submit title documents to appropriate agencies in a timely and accurate manner.

  • Reconcile title schedules and maintain an organized filing system for title records.

  • Process trade-ins, lien releases, and payoff documentation accurately.

  • Communicate with the Sales, Finance, and Accounting teams to resolve title issues promptly.

  • Track and monitor all title transactions, ensuring completion and compliance.

Accounting Support:

  • Post daily accounting entries related to vehicle sales, dealer trades, and financial transactions.

  • Assist with bank deposits, cash posting, and account reconciliations.

  • Support month-end closing activities and prepare related documentation.

  • Reconcile schedules for inventory, payoffs, and accounts receivable/payable as assigned.

  • Assist the Accounting Manager with reporting, audits, and process improvements.

  • Maintain confidentiality and integrity of all financial and customer information.

job requirement

  • High school diploma or equivalent required; associate’s or bachelor’s degree in accounting or business preferred.

  • Minimum of 2 years of experience in automotive accounting, title processing, or related dealership roles.

  • Strong knowledge of state title laws, registration requirements, and accounting procedures.

  • Proficiency in Microsoft Office (Excel, Word) and dealership management systems (DMS) such as Tekion, Reynolds, or CDK.

  • Exceptional attention to detail, accuracy, and time management.

  • Strong communication and problem-solving skills.

  • Ability to work independently and collaboratively in a fast-paced environment.

  • Professional demeanor and dependable work ethic.

Working Conditions:

  • Office environment with frequent interaction across departments.

  • Regular computer and document handling.

  • Standard Monday–Friday schedule; occasional overtime during month-end close.

What We Offer:

  • Competitive hourly pay

  • Health, dental, and vision insurance
    401(k) plan with company match

  • Paid time off and holidays

  • Employee discounts on vehicles, parts, and services

  • Career growth opportunities within the dealership

Advance Your Career at Power Ford!

If you’re a detail-driven professional who excels in both accuracy and accountability, apply today to join Power Ford’s award-winning team as a Title and Accounting Specialist.

 

Finance Manager - Albuquerque, New Mexico, United States

  • Automotive, Finance Manager, Sales Manager, Special Finance
  • Albuquerque, New Mexico, United States

job description

Automotive Finance Manager

If you're serious about your career, then rest assured you've come to the right place.

You'll find the opportunities, resources, and support you need to grow and develop professionally.

We are committed to your success and invested in your future.

Finance & Insurance Manager is responsible for coordinating the sale of finance and insurance programs to customers.

The Finance and Insurance Manager works with lenders and financial institutions to provide financial services to dealership customers.

Essential Duties and Responsibilities include the following.

Other duties may be assigned.

Sells financing and insurance to customers.

Responsible for the attainment and gross production of financial services’ goals and objectives.

Reviews customer credit applications.

Makes extended service contracts and other owner protection programs available to customers.

Assesses profitability to dealership of financing arrangements.

Utilizes the menu selling process.

Ensures necessary documentation for each deal is complete by utilizing a deal checklist.

Maintains Customer Satisfaction scores at or above company standards.

Works closely with sales team.

Ensures compliance with all laws and regulatory obligations relative to financial services and products.

Supports the dealership’s initiative in Safeguard and Transaction compliance programs.

Complies with all Safeguard and Transaction compliance rules and regulations.

Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations.

Oversees completion and submission of all financing documents.

Acts as liaison between the customer and the lending institution.

Reinforces company policies and adheres to company standards.

Encourages compliance with applicable laws and regulations.

Ensures adherence to F&I reporting requirements of company.

Attends weekly manager meetings.

Maintains effective employee relations.

Promotes and maintains good ESI.

 

job requirement

 

At least "3" years automotive dealership F&I producer experience required

Finance and Insurance Management training preferred

Proven track record

Strong record of positive Customer Satisfaction results

Team-oriented

Submit to and successfully complete MVR, background check, and pre-employment drug test Valid driver's license with good driving record

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

Service Concierge - Albuquerque, New Mexico, United States

  • Automotive, Concierge, Service Coordinator, Service
  • Albuquerque, New Mexico, United States

job description

Service Concierge

We are currently seeking an experienced, motivated, and energetic professional to manage initiatives in our Customer Service Department. The Service Concierge’s primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow business. The Service Concierge ensures that no stone is left unturned as we seek to provide the top level of care for our customers both before, during and after visiting our stores. He or she will be the direct link from the customer to the correct manager or department lead in ensuring that the customer receives the highest level of care if an issue arises. He or she will schedule follow-up calls with new and used vehicle purchasers and service customers. The Service Concierge will have the ability to adjust transactions and give reimbursements to increase customer retention and eliminate problems that may arise from customer interactions and experiences that fall below Victory's high standards.

 

The ideal candidate has experience in a large-volume dealership, and some supervisory or management experience. He or she must have a strong sales aptitude, excellent communication, and interpersonal skills.

 

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

 

Responsibilities

  • Manages customer experience and makes the proper adjustments to facilitate the highest level of customer satisfaction.
  • Maintains strong communication with customers to eliminate problems before, during and after a sale or service visit.
  • Maintains a solid customer follow-up system to encourage repeat and referral business.
  • Develops action plans to rectify problems and acts as the bridge between the customer and the applicable department.
  • Attend department meetings and share feedback as it pertains to customer experience.
  • Take the initiative to be back up support as needed to ensure customer experience is seamless and not compromised.
  • Performs other duties as assigned.

job requirement

  • High school diploma or GED
  • Always promote and embody company vision to exceed the expectations of our customer every day.
  • Proven interpersonal skills demonstrating a commitment to strengthen the dealership brand through building and maintaining a loyal long-term customer base.
  • Excellent written and verbal communication skills.
  • Proven ability to think strategically and evaluate performance metrics to identify trends.
  • Outgoing and upbeat personality that exhibits the highest level of professionalism, work ethic and dependability.
  • Ability to effectively communicate with dealership management and coworkers.
  • Working knowledge of the automotive industry a plus
  • Must be technologically adept to help communicate in a clear and efficient manner using customers' preferred method of communication.
  • Strong computer and internet skills, including Microsoft Office suite.
  • Basic knowledge using elead CRM system and Reynolds & Reynolds a plus.
  • Keen eye for attention for detail.
  • Professional appearance
  • Strong organizational and time management skills
  • Ability to multi-task and be flexible in an ever-changing environment.

Compensation

  • Competitive Pay Based on Experience
  • Medical Benefits
  • Paid Vacation
  • Holidays
  • Professional Workplace
  • Non-Smoking Workplace
  • Drug Free Workplace
  • Opportunity for Advancement
  • Direct Deposit
  • 401(k) with Company Match

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

It’s time to make the most important move of your career!

Apply Now!

 

Sales Business Development Representative - Albuquerque, New Mexico, United States

  • Automotive, BDC, Business Development, Customer Service, Sales Consultant
  • Albuquerque, New Mexico, United States

job description

BDC Sales / E-Commerce Specialist

Location: Power Ford – 1101 Montaño Rd NE, Albuquerque, NM 87107
Department: Business Development Center (BDC)
Employment Type: Full-Time

Join the Esteemed Team at Power Ford – BDC Sales / E-Commerce Specialist Opportunity!

Position Summary:

Join one of the most respected and consistently top-performing automotive dealerships in the nation. Power Ford has been repeatedly recognized as New Mexico’s premier dealership, earning multiple Cars.com Ford Dealer of the Year awards, being named a Top Workplace by the Albuquerque Journal year after year, and receiving Best of the City honors from Albuquerque The Magazine on numerous occasions. Nationally, Power Ford continues to lead in customer engagement, digital innovation, and overall guest satisfaction.

We’re seeking an energetic and customer-focused BDC Sales / E-Commerce Specialist to join our high-performing team. In this role, you will be the first point of contact for online and phone leads, ensuring each guest receives an exceptional, professional, and efficient experience. You’ll manage inbound leads, follow up on sales inquiries, and help guide customers seamlessly through the online buying and appointment process. If you’re motivated by sales growth, technology, and customer service excellence, Power Ford offers the perfect environment to thrive and grow your career.

Key Responsibilities:

  • Respond promptly and professionally to all internet and phone inquiries regarding vehicle availability, pricing, and features.

  • Schedule sales and service appointments while maintaining a high level of communication with customers and team members.

  • Manage and track all leads through the CRM system, ensuring accurate and detailed records of all customer interactions.

  • Follow up with potential buyers to convert leads into appointments and confirmed sales opportunities.
     

  • Collaborate with the Sales, Marketing, and Service teams to support promotional campaigns and drive online traffic.

  • Maintain a strong understanding of current inventory, vehicle features, pricing, and incentives.

  • Achieve and exceed monthly goals for appointments, conversions, and customer satisfaction.

  • Provide ongoing feedback to management on customer trends, digital engagement, and lead quality.

  • Uphold Power Ford’s standards of professionalism, integrity, and customer care in all communications.

  • Continuously develop knowledge of Ford products, technologies, and e-commerce tools through ongoing training.

job requirement

  • High school diploma or equivalent (college degree or relevant coursework preferred.
  • Prior experience in automotive BDC, sales, customer service, or call center environment preferred.

  • Excellent written and verbal communication skills.

  • Strong computer literacy with CRM, email, and digital marketing tools.

  • Exceptional organizational skills and attention to detail.

  • Positive, energetic attitude and professional phone presence.

  • Ability to handle multiple tasks in a fast-paced environment.

  • Must be reliable, self-motivated, and goal-oriented.

  • Valid driver’s license with a clean driving record.

Working Conditions:

  • Office and phone-based environment.

  • Extended periods of computer and phone use.

  • Occasional weekend or evening shifts may be required.

  • Fast-paced, performance-driven workplace focused on collaboration and customer satisfaction.

What We Offer:

  • Competitive pay (hourly plus performance-based bonuses or commissions)

  • Health, dental, and vision insurance

  • 401(k) plan with company match

  • Paid time off and holidays

  • Employee discounts on vehicles, parts, and services

  • Continuous training and opportunities for career growth
     

Advance Your Career at Power Ford!

If you’re passionate about customer connection, digital communication, and driving sales success, apply today to join Power Ford’s award-winning team as a BDC Sales / E-Commerce Specialist.